Customer Charter

SJ Specialist Cars – Customer Charter

Buying a used car can be a mine field, has it been written off? Is it stolen? Is the mileage genuine? These are all important questions when considering purchasing a new vehicle. Customers repeatedly tell us “we have seen one cheaper privately.” This on occasions is true, however you do not have the same level of security when buying privately and after sales is non existent.

Here at SJ Specialist cars we have specific requirements that all our cars must meet, we go beyond the traditional car dealers attitude and aim to supply the very best motor vehicle in its very best possible condition. All our vehicles undergo:

· Full HPI check to ensure car is free from accidents, finance and police interest.
· Full pre delivery inspection, to ensure there are no aspects of the car that require attention.
· If less than 6 months mot is remaining, a full 12 months MOT will be applied to the vehicle.
· 3 months warranty as standard, upgradeable to 12,24 or 36 months.
· All cars undergo a full wheel refurbishment at our dedicated wheel centre.
· If car is due a service in less than 2,000 miles, a full service is undertaken.
· Full mileage checks are undertaken with all vehicles.
· All consumable items (tyres, brakes, exhausts) are guaranteed to be in a good serviceable order.
· All bodywork and interiors are checked to ensure no paint damage or interior imperfections prior to sale.

We feel that by conducting all these individual checks for both mechanical and cosmetic condition it allows us to supply the very best used vehicles on the market. All our cars are treated like our own vehicles, attention to detail is key!